SIA “Tiesu namu aģentūra” (TNA) was established in 1997 pursuant to an order of the Cabinet of Ministers of the Republic of Latvia. TNA is a commercial company whose shares are 100% state-owned. The holder of the state’s capital shares is the Ministry of Justice.
TNA is a member of the Latvian Association for Quality, the Association of Accountants of the Republic of Latvia, and the Latvian Publishers’ Association.
TNA’s core areas of activity:
– Management, maintenance and administration of real estate held by the Ministry of Justice;
– Ensuring the operation of the IT infrastructure of the courts of the Republic of Latvia, the Ministry of Justice, its subordinate institutions and other clients, including the maintenance and administration of workstations, servers and computer networks;
– Publishing legal educational and instructional literature, legal acts and compilations thereof, as well as compilations of court rulings.
TNA has implemented and maintains the following management systems:
– A quality management system in accordance with the requirements of the international standard ISO 9001:2015 (since 2007);
– An information security management system in accordance with the requirements of the international standard ISO 27001:2022 (since 2015);
– An IT service management system in accordance with the requirements of the international standard ISO/IEC 20000-1:2018 (since 2015);
-An energy management system in accordance with ISO 50001:2018 (since 2018).
Overall strategic objective
To ensure the efficient management of infrastructure that is strategically important for implementing justice-sector policy, and the publication of legal literature necessary for the operation of justice-system institutions, in compliance with the requirements of the justice sector and promoting respect for the public interest in the rule of law.
Vision
TNA meets the needs of all institutions in the justice system for premises, IT infrastructure and information systems suited to performing their functions, and for their maintenance. Justice-system institutions regard TNA as an expert and cooperation partner across all its areas of activity. TNA is recognised as a reliable provider of legal information.
Mission
TNA provides justice-system institutions with premises suited to performing their functions and provides the services necessary to maintain them. TNA efficiently manages and leases out real estate in order to achieve maximum convenience for both the users of the premises and their clients. TNA ensures the operation and servicing of the IT infrastructure of justice-system institutions. At the request of justice-system institutions, TNA manages IS projects and maintains implemented information systems, achieving useful and efficient use of resources. TNA publishes the legal information needed by justice-system institutions and the interested public, promoting TNA’s recognition as a publisher of quality legal literature.
Quality Management System (QMS), IT Service Management System (ITSMS), Information Security Management System (ISMS) and Energy Management System (EnMS) policy
TNA’s activity is oriented towards continuously identifying the wishes and needs of TNA’s clients, employees, the Ministry of Justice and other interested parties, and towards ongoing awareness of and compliance with applicable binding regulatory requirements, providing services in the following areas:
– Management, maintenance and administration of real estate held by the Ministry of Justice;
– Ensuring the operation of the IT infrastructure of the courts of the Republic of Latvia, the Ministry of Justice, its subordinate institutions and other clients, including the maintenance and administration of workstations, servers and computer networks;
– Publishing legal educational and instructional literature, legal acts and compilations thereof, as well as compilations of court rulings.
TNA ensures that the services falling within the scope of ITSMS, and the QMS, ISMS and EnMS, comply with the relevant ISO standards – ISO/IEC 20000-1:2018, LVS EN ISO 9001:2015, ISO/IEC 27001:2022 and ISO 50001:2018.
TNA’s basic operating principles:
– providing quality services;
– customer satisfaction with the services received;
– continuous improvement in the quality of services;
– a cohesive and responsive team;
– employee competence and its continuous development, ensuring the stable quality of TNA’s services.
TNA continuously monitors changes in the business and technology environment, assesses the related information security risks, and in its work focuses on the timely and effective identification and prevention of potential information security threats.
Basic principles of the information security policy:
– information entrusted to and circulating within TNA is used only for its intended purpose;
– access rights to information held by TNA are granted to authorised persons to the extent necessary;
– cybersecurity incidents and near-incidents are identified in a timely manner, their consequences remedied, their causes investigated, and corrective action taken.
TNA’s activity is oriented towards the useful and efficient use of resources, as well as towards preserving natural values.
TNA’s basic energy policy principles:
– identify energy consumption and continuously evaluate it;
– systematically optimise and improve energy performance;
– ensure TNA employees’ competence and the resources needed to achieve energy management objectives;
– promote TNA employees’ and interested parties’ awareness of opportunities for efficient energy use;
– support the procurement of energy-efficient products and services and the development of projects.